my life

Friday, January 05, 2007

Ten Steps To Goal Getting by Zig Ziglar
These ten steps will help you achieve your goals in 2007.

1. Make the commitment to reach your goal. "One person with a commitment is worth a hundred who only have an interest." Mary Crowley.

2. Commit yourself to detailed accountability. Record your progress toward your goals every night, and list the six most important things you need to do the next day. Daily discipline is the key to reaching your goals.

3. Build your life on a sold foundation of honesty, character, integrity, trust, love, and loyalty. This foundation will give you an honest shot at reaching any goal you have set properly.

4. Break your intermediate and long-range goals into increments.

5. Be prepared to change. You can't control the weather, inflation, interest rates, Wall Street, etc. Change your decision to move toward a goal carefully--but be willing to change your direction to get there as conditions and circumstances demand.

6. Share your "give-up" goals (i.e., give up smoking, being rude, procrastinating, being late, eating too much, etc.) with many people. Chances are excellent they're going to encourage you.

7. Become a team player. Remember: You can have everything in life you want if you will just help enough other people get what they want.

8. See the reaching. In your imagination see yourself receiving that diploma, getting that job or promotion, making that speech, moving into the home of your dreams, achieving that weight-loss goal, etc.

9. Each time you reach a goal your confidence will grow so that you can do bigger and better things. After accomplishing any goal, record it in your journal, Weekly Planner or Palm Pilot.

10. Remember, what you get by reaching your destination isn't nearly as important as what you become by reaching your goals--what you will become is the winner you were born to be!
its your life,its my life and we live it like we want to.

Thursday, December 28, 2006

Thursday, December 14, 2006

like living. I have sometimes been wildly, despairingly, acutely miserable, racked with sorrow, but through it all I still know quite certainly that just to be alive is a grand thing." Agatha Christie so lets enjoy the fact that we're alive and have a wonderful Christmas.
Its my life, its your lilfe and we live it like we want to.\
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Tuesday, December 12, 2006

The "Eight T´s"
By Jim Cathcart

There are eight elements necessary for a person to be truly
empowered to win. I call these the "Eight T´s".

Target - Know where you want to go and why. There must be a
clear goal, dream or outcome which directs one´s energies
toward improvement. Until there is a clear target our energies
are dissipated and weakened through lack of focus.

Tools - Get the tools necessary to do the job well. Without
the right tools even the best artist, technician or performer
would be less than they could be. Imagine attempting to build
a business without a telephone or computer. With the best
tools, they can be more than anyone imagined. Think of what
the internet has done for researchers.

Training - Learn how to put the tools to their highest and
best use. Teach them how to think about their task and how to
master their craft. Talent without training doesn´t form into
skill.

Time - Take enough time to do it right. Sometimes training
takes a while to sink in. Let them grow into the mastery they
need. Provide the opportunity to test and develop new
abilities while keeping risk to a minimum.

Truth - Show them the ways in which they and their
performance fit into the overall scheme. Those who only know
"how" will almost always work for those who also know "why".
The more you know the higher you can go.

Trust - Give them room to grow. Trust them enough to allow
them to exert initiative but not so much that you create great
risk. Nothing advances until somebody does more than they
have done before. And nobody does more than they have done
before until someone else trusts them enough to give them the
room to experiment and grow.

Tracking - Winners always know the score. Create a
situation where they know at all times whether they are on
track or not. Let them keep their own scorecard too. As
professional speaker and author Dr. Ken Blanchard says,
"feedback is the breakfast of champions."

Touch - Celebrate their victories, help them learn from their
failures and inspire them to grow. Everything worthwhile is
done within the context of a relationship. Without the "human
touch"; support, encouragement and caring feedback, there is
no will to persist.

With these Eight T´s as a checklist you can easily determine
which elements are needed to complete the mix. A person who
has all eight is truly in a position to be self-directed.

Think of someone you would like to inspir.What do you
want to inspire them to do, specifically? Now look at the list
of Eight T´s and determine which elements are missing. With
this exercise your next steps should become obvious. Work to
provide all eight and inspiration will come.

Friday, December 01, 2006

Failure is Only Feedback… by Jerry Clark

To start we need to review The 5 Step Success Formula that Never Fails… In a nutshell, here are the five steps…

1. Know the Results you Seek: There is much Power in Clarity.

2. Get Busy: This means Take Action.

3. Have Awareness: This means being aware of what is working and what is not working.

4. Be Flexible: This means that you want to stay focused on the results you desire; however, be willing to change your approach if necessary.

5. Keep Charging: This means Go, Go, Go!

The reason I bring this up now – is because I've noticed how some people take the time to know their outcome and they may even start to take some action and then they miss the boat during the third phase… Having awareness of what is working and what is not working…

In other words, they may have a setback and instead of viewing the results as Feedback, they view it as Failure... Quick example so we can easily distinguish the two... You haven't had any water in a while and so your body begins the process of signaling you by creating a dry throat... That's called Feedback... Now, let's say that a person gets a dry throat and decides to commits suicide as a result of it... That's called Failure... I know that I didn't have to be that dramatic; however, I want you to understand that this is what a lot of people do in their Network Marketing business... They get started in their new Network Marketing business and get really excited so they go and "Fire hose" or "Data Dump" on their friends and relatives... After they are done with a 2 hour seminar on their products and opportunity, their friends and family just sit there with glazed looks over their eyes as if they were in a coma or they simply turn around and run the opposite direction as fast as they can...

Then the new distributor takes this as personal rejection and gets their distributor kit, wipes off all fingerprints, and hides it under the bed so no one will know they ever got started... Many of them quit by committing what I called "Network Marketing Suicide"... You will find their names amongst the other hapless souls in the MLM Cemetery... Instead, they could have taken the reactions of their friends and family as Feedback because that's all it was anyway. They could have examined what they did and sought counsel from their successful upline leaders to see what the challenge could have been and how they could improve... Or they could have even asked their friends and family... They could say something like, "Hey John, as you know I'm just getting started with my new business and I can understand and appreciate that it's not for you right now. However, could you do me a favor by telling me why you almost fainted after I explained the products and opportunity to you? I'm new to this and it would be really helpful to me. And since you're my cousin, I know you will be sincere and honest with your feedback."

Something like that would be suffice and you will be surprised at what you discover... People truly want to help you; however, you have to be willing to see the so-called Failure as nothing more than Feedback... Feedback that can be used to make finer distinctions and eventually assist you in creating massive success... All of the great inventions that we benefit from today came as a result of the inventor seeing "Failure" as nothing more than Feedback... The automobile, airplane, light bulb, even this concept of Network Marketing... Wow... So the quickest way to success is to get massive amounts of Feedback as soon as you can and use it as the Stepping Stones to your Super Success...

So go out there and "Fail your way to the Top!" because Failure is Only Feedback... That's it for now...

Until Next Time...

Go, Go, Go!!

Its my life, its your life and we live it like we want to.

Sunday, November 26, 2006

Three Steps to Great Service

by Brad Sugars

So, when is great service really great?

Let's say you and I go to a restaurant and sit down. The waitress is polite, greets us perfectly, and serves us so well we feel obliged to order a little more expensive wine.

It's poured and served with a great skill...

We order our meal and are having a great time...

The meal arrives and it's bad, I mean really bad. Now, no matter how good the service, a lack of delivery reminds us that customer service is about the whole experience, not just the interaction.

I had an accountant once who took me to great football games and wonderful dinners, but he kept messing up my returns and was almost always running late.

I don't care how good the WOW factor is, if you can't deliver the basics.

So, here are my three steps to great service...

#1. Deliver with consistency. Every time I call your company, the phone should be answered the same way, the orders processed systematically, the services delivered with regularity so I can trust that you know what you are doing and I can feel good about coming back and referring my friends. Remember, you can't WOW a customer until you have at least satisfied them.

#2. Make it easy for me to buy. Consistency is a start, but if you make it hard to do business with you, I can never be WOW'ed. Everything from ability to contact people, websites, emails, payment methods, delivery choices, and so on. All of these things you need to make sure are easier or at least as simple and easy as any of your competitors. Ring them, go to their websites, do as much 'market research' as you need to make sure buying from you is both simple and easy.

#3. WOW me. Satisfaction is boring; do something I don't expect. I remember when only a year or so back, having WiFi in your room was a bonus. Now I expect it and am greatly disappointed when a hotel doesn't have it. Check your industry and then check three or four others to find out what is now expected as standard so you can dream up a strategy to WOW me.

Let me give you a couple of examples:

I met with an accountant recently who has a $15,000 computer golf swing analyzer in his office. So, while chatting about my accounts (and he is billing me) I get a few practice swings in.

When I flew from Sydney to Dubai, the Emirates First Class seats had doors to each seat and I could close myself off from the rest of the cabin. The lights in the roof of the plane gradually change from day to night with a beautiful orange glow, and there was the mini-bar in my seat. All examples of WOW.

But remember, if they hadn't had the flight get to Dubai, would I have cared about all the other stuff? Or, what if I could only pay with cash, how hard would that be?

Great service is one thing. Satisfaction with what I am buying, backed up with great WOW type service is what counts.

Saturday, November 11, 2006

Theres an end to the pleasures of life so be ready for them.Its your life, its my life and we live it the way we want to